Shipping policy

Made to order

All TBM Shop products are made to order. Each item is printed after you place your order and shipped directly to you by our print-on-demand production partners.

 

Shipping costs

Shipping costs depend on the type of product and the delivery country. The exact shipping cost for your order is always shown at checkout before you pay. If your order contains different types of products, they may be produced and shipped in separate parcels; the total shipping cost for all parcels is shown at checkout.

 

Delivery times

Estimated total delivery time is 4–12 business days from the date of your order, depending on the product and the destination. You will receive an email with tracking information as soon as your order has shipped.

 

Where we ship

We ship to all countries that can be selected at checkout.

 

Customs and import duties

Orders delivered outside the European Union may be subject to import duties or taxes charged by the destination country. These charges are the responsibility of the customer.

 

Damaged, lost or late parcels

If your order arrives damaged, does not arrive, or is significantly delayed, please contact us at contact@thebrainmaze.com and we will make it right.

 

Questions

For any shipping question, contact us at contact@thebrainmaze.com.